Frequently Asked Questions

Good to know

How do I charge the light-up volleyball?

It’s easy with light. Place the ball in the sun during the day, put it under a bright lamp, or shine a UV lamp on it. Turn it occasionally so it gets light all over. Afterwards, it glows bright green in the dark. You don't need batteries, cables, or a power outlet.

How long does the ball glow?

Honestly, that depends on how bright the light was and how long it was exposed to it beforehand. It glows brightest immediately after charging, and then the glow slowly fades. That is why we intentionally do not state a fixed number of hours. Our tip: hold the ball under a lamp briefly during breaks in play, and it will glow brightly again.

Is this a life-size volleyball?

Yes. The light-up volleyball is the official size 5, which is also used in clubs and on the beach: approx. 20.5 cm in diameter, 65 to 67 cm in circumference, and approx. 260 to 280 g.

What material is the ball made of?

The surface is made of soft PU. It feels comfortable when bumping and setting, and performs well on sand, grass, and indoor floors. There is no electronics inside the ball, so nothing needs to be charged or replaced.

Can I play with this on the beach and in the gym?

Yes. The ball is made for the beach, grass, garden, and indoor courts. In an indoor setting, simply dim or turn off the lights to let the glow truly stand out. At the beach, just brush off the sand after playing.

Do I need to pump up the ball?

Possibly. To ensure it travels well-packed, the ball may arrive with a little less air. You can quickly bring it to playing pressure with a standard ball pump and needle. Moisten the needle slightly beforehand; this protects the valve. Inflate it until it feels firm, but not rock-hard, when pressed.

How quickly will my order arrive?

Shipping is always free. As a rule, your order will reach you within 5 to 7 business days; during peak periods, it may take a few days longer. As soon as your package is on its way, you will receive an email with a tracking number, which you can use to track it on our order tracking page. With Shipping Protection in your cart, your order is additionally protected against loss, theft, or damage.

Can I return the ball?

Yes, you have 30 days. Write to us via the contact page with your order number, and you will receive all the information regarding the return. As soon as the package has arrived at our facility, we will refund the amount using your original payment method. Your statutory right of withdrawal remains unaffected by this, of course.

How can I pay?

You pay via our encrypted checkout. All available payment methods, for example credit card, PayPal or Apple Pay, can be seen directly during payment and at the bottom of every page.

What is the deal with the LED wristbands?

With the LED wristbands, you can see not only the ball in the dark, but also where your teammates are. You get them in a double pack and can add them to any package with a single click.

Didn't find your question? Write to us, and we will reply within 24 hours.

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